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Bob Reiss

Use these links to research a specific industry.

Opportunity for New Businesses

Many Large Companies’ Horrendous Customer Service Invite the Creation of New Businesses I am giving you a play-by-play of an experience I had with Sears

How Buyers Decide Who to Buy From

After decades of personal selling and observing others sell, I am convinced most buying decisions are based on emotions rather than on a rational basis.

Write Your Business Plan in Pencil

I also published this article on Entrepreneur.com in May, 2010. The smartest entrepreneurs plan on growing and are prepared for change. I have a few

Blockbuster Ideas Not Required

The starting point for any new venture or product is the idea. What product or service will our business offer that will be a winner?

Never Forget Your Customers

Customers are the key to business growth. Meet or exceed their expectations and prosper. The No. 1 need for business success is a customer. That’s

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